Adult safeguarding: Participation

Most councils need to put systems in place to obtain feedback from people who have experienced abuse ... in order to improve services.

CSCI 2008

Participation - introduction

Health and social care has a well established ethos of involving people who use services and carers in their own care and in developing services. Government policy, such as personalisation and the transformation of adult social care, and the campaigning of service user movements have largely driven this. Consequently, many people who use services seek participation, choice and control in safeguarding and risk assessment.

However, involving people who use services in safeguarding is patchy, and a Commission for Social Care Inspection (CSCI) report concluded that ‘most councils need to put systems in place to obtain feedback from people who have experienced abuse ... in order to improve services’ (2008). This section of SCIE’s safeguarding hub shares ideas on involving people who use services and carers in safeguarding based on available evidence and practice examples.

SCIE's report on participation

SCIE’s user involvement report describes the principles and values underpinning user involvement and explains the viable models of service user involvement in safeguarding that draw on good practice principles. Case studies illustrate these points. The report also makes recommendations for safeguarding leads on how to implement and improve service user involvement in their area.

Related SCIE resources