Co-production training and resources for health and social care managers commissioners, frontline practitioners, people who use services and carers. Improve participation and co-production with people who use services and carers to develop and deliver better social care and health provision.
Advocacy resources and services
Resources and support to help implement the Care Act 2014
A suite of 12 resources which includes short films, reports, at a glance summaries and tools on Independent Mental Health Advocacy. The resources aim to raise awareness and understanding of the IMHA role amongst service users and mental health staff; improve access IMHA, help providing an understand what a good service looks like, and how outcomes can be measured. The resources have been produced by the Social Care Institute for Excellence in partnership with The University of Central Lancashire (UCLan) in Preston.
The MCA Directory raises awareness about the MCA, including the Deprivation of Liberty Safeguards. Find useful information and tools to help understand or implement it. Also links to informative blogs and to the Social Care Online database of research and journals.
Information that will be of interest to Independent Mental Capacity Advocates (IMCAs), including guidance, research reports and Social Care TV films.
Part of Care Act 2014
This guide is for local authority staff responsible for commissioning independent advocacy services. It aims to help commissioners in local authorities to think through their new duties and understand what they are required to do to comply with the new requirements of the Care Act 2014. The guide will help commissioners to recognise what a good advocacy service looks like, and to develop flexible approaches to commissioning. The resource was developed using a ‘scope and search’ exercise to identify relevant existing literature in the field of advocacy and commissioning, co-production with potential users of the Care Act and consultation with key stakeholders. Areas covered in the guide include advocacy duties; the promotion of inclusion; providing and reviewing independent advocacy services; good practice in commissioning independent advocacy; and compliance with the Equality Act 2010. It also includes practice examples of commissioning advocacy services.
A self-assessment tool which enables IMHA providers to self-assess their service within a clear quality framework and help them understand what a good IMHA service looks like. The tool lists ten indicators with suggested evidence sources for self-assessment. The quality indicators covered are: values, independence, role clarity, co-production, relationships to other forms of advocacy provision, staffing, equality and diversity, accessibility of the service, relationship with mental health services, and monitoring and self-evaluation. A third column allows IMHA providers to rate themselves using red, amber and green traffic lights. Providers can then summarises their key strengths and areas for development.
An effective Independent Mental Health Advocate (IMHA) service is one that delivers good outcomes for the person (sometimes called the 'advocacy partner' or 'partner') receiving the advocacy support. This report looks at the difference that IMHA services can make to the lives of people subject to compulsion under the Mental Health Act 1983. It provides service users, IMHA providers, commissioners and mental health services with information to discuss outcomes, what they are, how they will know they have been achieved, what performance indicators can be used to measure the effectiveness of services, and how outcomes can be measured.
The majority of patients detained under the Mental Health Act 1983 are eligible, under section 130 of the 2007 Act, to access Independent Mental Health Advocate (IMHA) services. However research has shown that less than half of those qualifying for an IMHA appear to be accessing them. This summary and flowchart provide the essential information needed to implement an open access policy. Open access means qualifying patients are automatically referred to IMHA services unless they object. This approach has implications for IMHA service capacity; resourcing; consent and confidentiality. This summary of how to implement an open access process for IMHA services should be considered in conjunction with the Improving Open Access to IMHA flowchart.
This briefing provides 10 top tips designed to help commissioners to provide good quality Independent Mental Health Advocacy (IMHA) services. The tips cover: understanding the role and responsibilities of IMHA; co-production; strategic needs assessment and asset mapping; outcome-based commissioning, quality and cost; meeting diverse needs; engaging with IMHA providers; IMHA and other forms of advocacy; non-instructed advocacy; out of area placements; and links with health service commissioners.