This guide is aimed at health and social care commissioners of home care services for older people with complex needs.
Older people resources and services
A film that shows older people with high support needs who live in a care home. They talk about what is important in their lives and how they like to be treated.
A film that shows older people with high support needs who live in the community. They talk about what is important in their lives and how they like to be treated.
This film highlights the importance of commissioning good quality person-centred home care for older people with complex needs.
This briefing summarises the seven challenges set out by the Joseph Rowntree Foundation’s (JRF) A Better Life programme which will help older people with high support needs achieve a better quality of life. It identifies key SCIE resources that will support people working in social care address each of the challenges in their practice and relationships with older people with high support needs and achieve the overall aim of supporting choice, control and quality in their lives. The challenges cover: encouraging positive images of ageing; taking a person centred approach to care; encouraging importance of meaningful relationships; treating older people as equal stakeholders in their care and support services; allowing older people with high support needs to make decisions; and being open to innovative and new approaches of providing care and support.
Fair Access to Care Services: a guide about prioritising eligibility for care and support
GP services for older people: a guide for care home managers. This guide supports partnership working between care home staff and GPs to improve access for residents to good medical services.
Part of Reablement
A practice guide to support the commissioning and delivery of high-quality, cost-effective reablement services.
Enhancing staff development through supervision (residential setting)
This short report is an evidence overview of key pieces of UK research between 2007 and 2012, which focused on the implementation and uptake of personal budgets and direct payments for older people (including those with dementia) in England. It is not a systematic research review or an exhaustive examination of published research on the topic. Rather, it aims to give an overview of the main themes of research findings which help to identify the challenges and solutions to improving choice and control for older people (including those living with dementia) through the use of personal budgets and direct payments. Issues covered include: culture and system change; making choices and decisions; information and advice; direct payments and support services; understanding allowance and spend; budget management, monitoring and review; risk management and contingency planning; and older people living with dementia.