This report on the Mental Capacity Act (MCA) and care planning provides guidance for both commissioners and provider of social care on how care and support plans can comply with the principles of the MCA.
Performance evaluation resources and services
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A self-assessment tool which enables IMHA providers to self-assess their service within a clear quality framework and help them understand what a good IMHA service looks like. The tool lists ten indicators with suggested evidence sources for self-assessment. The quality indicators covered are: values, independence, role clarity, co-production, relationships to other forms of advocacy provision, staffing, equality and diversity, accessibility of the service, relationship with mental health services, and monitoring and self-evaluation. A third column allows IMHA providers to rate themselves using red, amber and green traffic lights. Providers can then summarises their key strengths and areas for development.
An effective Independent Mental Health Advocate (IMHA) service is one that delivers good outcomes for the person (sometimes called the 'advocacy partner' or 'partner') receiving the advocacy support. This report looks at the difference that IMHA services can make to the lives of people subject to compulsion under the Mental Health Act 1983. It provides service users, IMHA providers, commissioners and mental health services with information to discuss outcomes, what they are, how they will know they have been achieved, what performance indicators can be used to measure the effectiveness of services, and how outcomes can be measured.
This guide provides information and knowledge to support critical thinking and methods so that first line managers can apply, adapt and develop the material to their own particular work environment, current priorities and as an aid to their own continuing professional development.
This report is about involving people who use services in adult safeguarding. It looks at policies and practice, barriers and lessons learned from evaluating adult safeguarding processes.
The workbook will be of interest to local authorities as a systematic way of checking and improving practice in social care.
The Care Quality Commission (CQC) commissioned SCIE in 2010 to define excellence in adult social care services in England. This definition was developed in consultation with a range of people who provide and use care services. It also draws on of selected research and examples of quality frameworks in social care. This report provides the definition of excellence and identifies its four essential elements. Three of these relate to improvements in people's lives as a result of using the service: choice and control; good relationships; spending time purposefully and enjoyably. The fourth element relates to organisational and service factors which enable these outcomes to be achieved and sustained. CQC will use this report to help develop its new quality information system for regulated adult care services in England.
SCIE's People Management section aims to support managers, practitioners and HR professionals to improve their people management policies and practice by encouraging the sharing of ideas, problems and good practice.
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