The Care Quality Commission (CQC) commissioned SCIE in 2010 to define excellence in adult social care services in England. This definition was developed in consultation with a range of people who provide and use care services. It also draws on of selected research and examples of quality frameworks in social care. This report provides the definition of excellence and identifies its four essential elements. Three of these relate to improvements in people's lives as a result of using the service: choice and control; good relationships; spending time purposefully and enjoyably. The fourth element relates to organisational and service factors which enable these outcomes to be achieved and sustained. CQC will use this report to help develop its new quality information system for regulated adult care services in England.
Regulation resources and services
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The Care Quality Commission (CQC) commissioned the Social Care Institute for Excellence (SCIE) to define excellence in adult social care service in England to inform the CQCs new quality information scheme for regulated adult care services. The scoping and engagement report shows the detail of the work SCIE did to develop the definition, including consultations with users, carers, providers and commissioners. It includes examples of good practice from top-rated social care services.
Good practice guidance for the commissioning and monitoring of Independent Mental Capacity Advocate (IMCA) services
SCIE guide to support the commissioning of the Independent Mental Capacity Advocate (IMCA) service
This workbook uses a social care governance framework to support practitioners, managers and teams to reflect on and evaluate their practice and to make improvements.
Users at the heart: user participation in the governance and operations of social care regulatory bodies
This report examines the experiences and contributions of service users who serve on the boards of the care councils for England, Northern Ireland, Scotland and Wales, the Care Commission (in Scotland) and Topss England (now Skills for Care)
This report summarises the findings of the SCIE Listening Exercise, which took place between February and July 2002
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