This guide is aimed at health and social care commissioners of home care services for older people with complex needs.
User views resources and services
A film that shows older people with high support needs who live in a care home. They talk about what is important in their lives and how they like to be treated.
A film that shows older people with high support needs who live in the community. They talk about what is important in their lives and how they like to be treated.
The care leavers in this film talk about how they came into care and their journey through the care system
Care leavers reflect on their experiences of care in this short film
How the care leavers' films were made; the contribution of interviewers and interviewees
Service user and carer involvement in the supervision of health and social care workers: seminar report
This report presents findings from a seminar of service users and carers, health and social care practitioners and managers to discuss their different experiences of being involved in or having input into supervision. It forms part of a project on the delivery of supervision to health and social care workers in integrated settings. The report also covers the potential benefits of involvement; the potential difficulties with such involvement; ideas about how to increase such involvement.
Staff and young people in Sheffield discuss how transitions in mental health services are being improved by integrated working in the health and social care trust. This film is a stand alone version of the second part of Transitions 1.
For people moving towards the end of life a personalised approach gives them a voice and influence over their care. This film looks at how personalised care can be achieved through the Living Well tool, which involves creating a simple one page profile to record a person’s needs and wishes.
Following a regional review of residential child care in 2007, the five health and social care (HSC) Trusts in Northern Ireland introduced 'therapeutic approaches' in a number of children's homes and in the regional secure units. The approaches were used to help staff understand how trauma effects children and young people. This report gives the results of an evaluation of these approaches. The five approaches evaluated were Sanctuary, CARE (Children and Residential Experiences), Social pedagogy, ARC (Attachment, Self-regulation and Competency) and MAP (Model of Attachment Practice). The evaluation looked at the evidence for each of the chosen models and explored their similarities and differences. It also gathered the experiences of key stakeholders – including managers, staff and young people – of using the models and their effects. The report also gives the results of an analysis of the patterns in reporting untoward incidents. Staff reported that the training did improve their practice and young people noticed a improved 'atmosphere'. The report is available as a pdf document and online resource.