Common difficulties and how to help
Dementia e-learning course
Published: 2009 | Free to use | Learning Management System compatible
This course module is one of a series of e-learning modules as part of our Dementia e-learning course, which provides a general introduction to dementia aimed at anyone who comes into contact with someone with dementia.
This module covers:
- how dementia affects each individual differently
- four common areas of difficulty faced by people with dementia
- practical strategies to assist with difficulties
- difficulties faced by people with dementia not caused by damage to the brain, but by other factors.
On completion of this learning module you will be able to:
- have a better understanding of the unique nature of every nature of every individual's experience of dementia
- be able to describe ways in which some of the most common symptoms of dementia can affect people's everyday lives
- appreciate how it can feel to be faced with the symptoms of dementia
- be able to draw on a range of strategies to compensate for the difficulties caused by some common symptoms of dementia
- be able to recognise and minimise causes of avoidable difficulties.
Free to use for non-commercial and educational purposes
Commercial use – or – bespoke customised version – find out more
Attend a classroom course – scheduled or customised – book now
Access the e-Learning course module
Estimated online study time: 30-40 minutes
This e-Learning course module is free to use, however to access the course you will need a free MySCIE account:
All SCIE resources are free to download, however to access the following downloads you will need a free MySCIE account:
- Printable version: Module 5: Common difficulties and how to help
- SCORM 1.2 version: Module 5: Common difficulties and how to help
- SCORM 2004 version: Module 5: Common difficulties and how to help
- Open Dementia E-learning programme QCF mapping
- Glossary: Open Dementia Programme
Modules of this course
- What it is and what it isn’t
- Living with dementia
- What causes dementia
- Diagnosis and who can help
- Common difficulties and how to help
- The emotional impact of dementia
- Positive communication
Who they are suitable forOpen
The programme will therefore be suitable for care home staff (carers, administrative and managerial staff), domiciliary care workers, registered general, mental and district nurses, general and acute hospital staff, allied health care professionals, social workers, ambulance service staff, community support workers (meals on wheels, transport services) and family carers.
All material in these resources, including text, graphics, photographs, video and audio is copyright of the Social Care Institute for Excellence (SCIE), unless otherwise stated. Use of these resources, and import of the resources into learning management systems for educational purposes, is freely permitted, but commercial use of this learning resource is not authorised unless permission is first obtained from SCIE.
All material in these resources, including text, graphics, photographs, video and audio is copyright of the Social Care Institute for Excellence (SCIE), unless otherwise stated. Use of these resources, and import of the resources into learning management systems for educational purposes is freely permitted, but commercial use of any of SCIE’s learning resources is not authorised unless permission is first obtained in writing.
Please note these courses are provided free of charge on an ‘as seen’ basis. Although SCIE’s courses have been used over many years with almost no reported problems, SCIE cannot provide technical support for their implementation or to investigate or fix any reported technical problems, nor does it warrant that they are fully compliant with all or any technical platform.
Any known issue with an individual course is noted on the opening page of that course.
These course was developed using a technology called Adobe Flash, which is not compatible with any Apple/Android platform, and may not work on any mobile device.
About the authorsOpen
Buz Loveday is the lead trainer of Dementia Trainers (www.dementiatrainers.co.uk). With a background in statutory and voluntary sector social care provision, Buz has been a full-time dementia trainer since 1991. From '05 to '07 she delivered a nationwide programme of training on dementia to Inspectors from CSCI. She provides dementia training for a number of London boroughs, as well as a large number of private and voluntary sector organisations. Buz runs the Dementia Care Trainers' Programme, an accredited course for new dementia trainers. She and her team also deliver other accredited dementia training through their approved Open College Network learning centre.
Buz is co-author, with Tom Kitwood, of the training manual 'Improving Dementia Care: A Resource for Training and Professional Development' published by the Journal of Dementia Care. She is currently co-writing the new Alzheimer's Society training pack. Buz is a qualified 'Dementia Care Mapping' evaluator, NVQ assessor and person-centred counsellor, and all the team members are Alzheimer's Society Approved Trainers.
The mission of Dementia Trainers is to raise awareness and understanding, to improve skills, to increase insight into the needs of people with dementia, and to promote a positive, person-centred approach towards their care.
Having lived in community with young people with learning disabilities in Latin America and after an intense experience of being a full time carer, Damian then spent the next 8 years in the field of learning disability nursing before an interest in older people with learning disabilities led him to move into the field of dementia care. Damian spent two years as an independent advocate for people with dementia in an acute hospital setting before joining the Alzheimer’s Society in 2003. He has spent the last 5 years in the Louth branch in Lincolnshire, developing branch support services and coordinating a home respite service. He completed a dementia studies degree with the Bradford Dementia Group and was also given a CSIP positive practice award for his exploratory relationship-centred work with couples. As a training project manager with the Quality Care Team he is currently leading on the Dementia Champions™ project.
SCIE would like to thank the following organisations and people:
- The Alzheimer’s Society for kindly giving SCIE permission to use footage from their two video publications ‘In their own words’ and ‘Tomorrow is another day’ To obtain further information about these DVDs, please visit: http://www.alzheimers.org.uk
- Guild Care and Linfield Care Home who feature on three of the video clips taken from ‘Tomorrow is another day’.
- Our peer reviewers: Trevor Adams (University of Surrey), Gwen Coleman (Alzheimer’s Society), Pat Virji (Jewish care) and Simon Burrow (Trent Dementia Services Development Centre)
- Everyone who took part in our user trials (Jackie Derrick, Hazel Relph, Julie Watts, Elizabeth Riordan, Hope Ogida, Janet Baylis, Claudine Davies, Christine Edgington, Sharon Cruz, Denise Raper, Matthew Martin).
Programming and graphic design by Cimex Ltd.
Learning Management System compatibleOpen
Our courses are fully SCORM compliant. That means they can be downloaded into a Learning Management System (LMS) or Virtual Learning Environment (VLE), such as WebCT, Blackboard or Moodle, and accessed locally.
Please note that this resource was not designed to export any scores or track progress throughout the resource. Therefore, this resource can be freely accessed by users, but there will be no tracking or grading functionality.
To download the SCORM compliant versions of these resources, please see the downloads section on a course module page.
This e-learning resource has been designed to be accessible to the widest audience possible and reviewed for compliance to accessibility standards by the Digital Media Access Group at the University of Dundee. This page lists some of the features used to make the resources easier to use. If you are experiencing problems using the resources, or have any questions and comments about their accessibility, please let us know.
Using the resources without a mouse
All materials have been designed to be accessible using the keyboard. Use the Tab key to access navigational elements such as buttons and interactive diagrams. Pop-up windows with scroll bars can be accessed with the tab key, with the scroll-bar being operable via the up and down arrow keys.
Changing the appearance of the resources
If you need to adjust the way the resources appear, a Text Only version has been provided for each resource, allowing you to make changes to the resource's appearance through your browser. For example, you can use your browser to make the text larger, or change the font or colour of the text to suit your personal preferences. For more help on how to do this, visit the BBC's My Web My Way website
Accessing the resources with a screen reader
All resources have a narration of the main text. However if you use a screen reader, we recommend using the Text Only version for each resource. These provide broadly the same information and experience as the Flash version, but currently the nature of some features of the Flash resources mean that these features do not work as required in a screen reader
Images and audioOpen
The majority of the images and voices used in this resource are those of actors. This approach has been adopted to protect the identities of the service users and carers whose accounts have been drawn upon or the accounts have been based on situations indicative of the events or issues being covered.