How to use the action planning tool

You can complete the questions online but you may find it more helpful to print out the pdf version and use a paper copy instead using the download on this page entitled Our care home action plan. Sitting together with people without being distracted by a computer screen can help create better conversations.

Once you've finished, you can feed your answers into the online tool to record your conversations and check your progress. The system will record your answers and save them for next time so you can build up a picture over time of how you’re doing against each of the themes.

Think about how many sections you want to do in one go before starting. Keep it manageable. One or two sections at a time may be enough depending on who’s involved in the conversation.

Once you have explored a topic and come up with your best answer to the question you can use the forward planning section to carry on the conversation and work out what you can do collectively to improve things.

You can keep a record of your plan as well as the answers to the questions online and come back to them later to review progress.

For more information on how to use the action planning tool, please refer to the Our care home action plan - user guide download on this page.

Access your care home action plan.