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No assumptions: a narrative for personalised, coordinated care and support in mental health

Author(s)

NATIONAL VOICES, THINK LOCAL ACT PERSONAL

Publisher(s):

National Voices, Think Local Act Personal

Describes some critical outcomes and success factors in the care, support and treatment of people who use mental health services, from their perspective. It is aimed at helping commissioners and service providers to organise person centred care and recovery oriented support for mental and physical health, and to know when they are achieving it. It offers a definition of personalised, coordinated care in mental health, agreed by people who use mental health services and people who work in health and social care; a series of ‘I statements’, expressing what personalised, coordinated care looks and feels like and some case studies of personalised, coordinated care in practice. (Edited publisher abstract)

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