#EXCLUDE#

SCIE uses cookies to store information on your computer. This information is used to make parts of the site work and so we can understand how the site is used. If you have used some parts of the site, or have registered for a MySCIE account, a cookie will have already been set.

To find out more about why we use cookies and for information on how to delete and block cookies from this site, please visit our cookies page.

  I accept cookies from this site.

#EXCLUDE#
#EXCLUDE#
#EXCLUDE#

Find prevention records by subject or service provider/commissioner name

  • Key to icons

    • Journal Prevention service example
    • Book Book
    • Digital media Digital media
    • Journal Journal article
    • Free resource Free resource

Results for 'staff-user relationships'

Results 1 - 1 of 1

Come on time, slow down and smile: experiences of older people using home care services in the Bradford District: an independent report by Healthwatch Bradford and District

HEALTHWATCH BRADFORD AND DISTRICT
2015

Summarises the findings of a study of people’s experiences of receiving care services in their home. The report is based on 240 responses from older people or their carers. It shows that: people value their home care service and recognise its importance in keeping them as independent as possible and enabling them to live at home; many respondents raised concerns about rushed visits, unpredictable and variable timings of care and missed visits; nearly half of respondents felt there was insufficient time and/or carers’ approach or skill level resulted in care needs not being met; service users rated the attitude and approach of staff overall as good and felt they were treated with dignity and respect but a high number of respondents made reference to poor communication and poor attitude of some care staff; there was a high recognition of lack of skills and training among some care staff; many respondents highlighted the need for the same care workers to visit regularly; overall support and effectiveness from the service generally received positive commentary. The report sets out recommendations for both home care providers and Bradford Council, calling for more choice, flexibility and a person centred approach that promotes the well-being and independence of individuals.

Results 1 - 1 of 1

#EXCLUDE#
Ask about support on integration, STPs and transformation
ENQUIRE
News

Shared Society and care

Transformed care services are well-placed to support the Shared Society, but need investment. SCIE's Ewan King in the Huffington Post.

'Care reforms already tested could make significant changes'

Guardian's David Brindle: 'Research by SCIE in Birmingham shows that significant savings could be made if the city adopted three models of care reform pioneered elsewhere.'
View more: News
Case study

BCF support 2017

NHS England has commissioned SCIE and PPL to support a series of Better Care Fund masterclasses, webinars and regional networking events in 2017

Integrated Personal Commissioning evaluation

SCIE is part of a consortium evaluating IPC in 18 areas. SCIE's role is to facilitate co-production.
View more: Case studies
Training course

Care Act – Info & Advice

CPD-accredited course on providing info & advice under Care Act
View more: Training courses
Related SCIE content
Related NICE content
Related external content
Visit Social Care Online, the UK’s largest database of information and research on all aspects of social care and social work.
SEARCH NOW
Submit prevention service example
SUBMIT
What do you think about SCIE's work?
FEEDBACK
#EXCLUDE#
#EXCLUDE#
#EXCLUDE#