Barriers to communication

• View e-learning resource
• View text-only version
• Download SCORM compliant version
• Learning record

Description

Through a scenario this resource enables you to explore the potential barriers to communication that can exist in your everyday work.

This resource will further your understanding of how the following factors can inhibit, interrupt or confuse the communication between social workers and service users, carers and others:

• time available
• territory (environment and context)
• role and task
• professional identity and use of self
• emotional, psychological and interpersonal dynamics
• power and difference (real or assumed)
• special communication needs

Note: This resource contains audio.

How do I get started?

Just click on one of the links above (View elearning resource).
Please note that if these links are not active, you will need to register or log-in first.

Viewing the text only version

If you are using a very slow connection, are using assistive software or may need to increase font sizes, please use the Text only version above.
To read more information on accessibility issues, please use the ‘Accessibility’ tab above.

Download the SCORM compliant version

If you are a member of staff from a Higher Education institution who would like to download the activity for use in a virtual learning environment (VLE),such as WebCT, Blackboard or Moodle you should use the SCORM compliant version above.

Please note that this resource was not designed to export any scores or track progress throughout the resource. Therefore, this resource can be imported into a virtual learning environment and freely accessed by users, but there will be no tracking or grading functionality.

<< Back to index