eLearning: Fair Access to Care Services (FACS) 2010 training module

Published: 2010

This training module aims to support re-orientation and re-skilling of staff directly involved in decision-making using FACS and eligibility criteria, their supervisors and line managers, and those monitoring and reporting on the operations of the system. It sets out to:

• be accessible and useful to front-line social workers, care managers and support brokers, as they make key decisions about people’s eligibility for support
• assist first-line managers to oversee the decision being made in their organisations 
• be accessible to the users of services, and their carers and families, as well as advocacy groups and user-led organisations (ULOs), so that the basis on which funding decisions are made is clear to those most affected by them. 

	Fair Access to Care Services (FACS) 2010 training module Covers: Introduction to FACS 2010; New implications for practice; Personalising the outcomes; Sustaining the caring role; Counting the costs; Scenarios and conclusion. View elearning resource View text-only version Download SCORM compliant version Learning record

• Who is this resource suitable forOpen

  Primarily:

  • people carrying out assessments on behalf of the local authority including: social workers, care managers, members of other professions and other staff using FACS to make key decisions about individual's and carer's eligibility for support
  • first line managers who are responsible for overseeing the decisions being made in their organisations about people's eligibility for support
  • staff handling complaints and appeals against FACS decisions.

  But also:

  • local authority members.
  • GPs, hospital and other NHS staff, managers and Trust members
  • people using or seeking services and support, and their carers
  • parents of disabled children, and relatives of others requesting or referred for adult services
  • workers planning transition arrangements between children's and adult services
  • local authority and other staff providing information, advice and guidance to people who want to use services, those who want to complain, potential users of services and concerned members of the public
  • advocates, brokers and independent representatives
  • service providers, managers and workers in the private and voluntary sectors
  • trainers and educators of social work students, newly qualified social workers and those working in social care settings.

• The authorsOpen

  Linda Green, Daphne Statham and Don Brand

• Technical developmentOpen

  Programming and graphic design by Cimex Ltd.

• SCORM Compliant versionOpen

  If you are a member of staff from a Higher Education institution who would like to download the activity for use in a virtual learning environment (VLE),such as WebCT, Blackboard or Moodle you should use the SCORM compliant version above.

  Please note that this resource was not designed to export any scores or track progress throughout the resource. Therefore, this resource can be imported into a virtual learning environment and freely accessed by users, but there will be no tracking or grading functionality.

• AccessibilityOpen

  This elearning resource has been designed to be accessible to the widest audience possible and reviewed for compliance to accessibility standards by the Digital Media Access Group at the University of Dundee. This page lists some of the features used to make the resources easier to use. If you are experiencing problems using the resources, or have any questions and comments about their accessibility, please let us know.

  Using the resources without a mouse

  All materials have been designed to be accessible using the keyboard. Use the Tab key to access navigational elements such as buttons and interactive diagrams. Pop-up windows with scroll bars can be accessed with the tab key, with the scroll-bar being operable via the up and down arrow keys.

  Changing the appearance of the resources

  If you need to adjust the way the resources appear, a Text Only version has been provided for each resource, allowing you to make changes to the resource's appearance through your browser. For example, you can use your browser to make the text larger, or change the font or colour of the text to suit your personal preferences. For more help on how to do this, visit the BBC's My Web My Way website

  Accessing the resources with a screen reader

  All resources have a narration of the main text. However if you use a screen reader, we recommend using the Text Only version for each resource. These provide broadly the same information and experience as the Flash version, but currently the nature of some features of the Flash resources mean that these features do not work as required in a screen reader

• CopyrightOpen

  All material in these elearning resources, including text, graphics, photographs, video and audio is copyright of the Social Care Institute for Excellence (SCIE), Use of these resources for educational purposes is freely permitted, but commercial use of these resources or any modification to the resources is not permitted without prior authorisation by SCIE.

• Images and audioOpen

  The majority of the images and voices used in this resource are those of actors.  This approach has been adopted to protect the identities of the service users and carers whose accounts have been drawn upon or the accounts have been based on situations indicative of the events or issues being covered.

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