Contents

1. Introduction

2. Age differentiation and discrimination

2.1 Introduction
2.2 Age norms
2.3 Recognising discrimination
2.4 Discrimination in employment

3. Understanding ageism

3.1 Defining ageism
3.2 The extent of discrimination
3.3 Multiple discrimination
3.4 Perpetuating discrimination: stereotypes
3.5 Benevolent prejudice
3.6 The new ageism

4. Ageism in health and social care

4.1 Attitudes
4.2 Direct and indirect discrimination
4.3 Principles of anti-ageist practice
4.4 Anti-ageist practice

5. Social Exclusion

5.1 Context and definition
5.2 Case study of social exclusion
5.3 Tackling social exclusion

6. Conclusion

7. References

8. Self-assessment