This feels like a setback to Alex. Should she feel discouraged? What do you think she should do?
On reflection, Alex can see that her colleagues have a point. It’s a good approach but maybe some modifications are needed.
A pure AI approach would only ask about the positives. But in our situation, it may not go far enough. We do need to know what’s not working so we can improve it. But the positives need to come first.
And the point about some stakeholder groups being inhibited by the presence of others is valid.