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So far, so good. Rob’s next session does go better, and enthusiasm for the changes is growing.

However, it would be easy for it to stop there.

Alex explains.

Image of person with speech bubbles

Suppose Pat decides to help Jim to tidy his room, rather than do it for him. But Jim’s not too committed to this, and doesn’t really do his share.

Pat could carry on ‘supporting’ Jim or she could resume tidying his room for him.

It would probably be easier to do the first . But as we’re aiming at organisational change, it’s better if Pat keeps looking for ways of encouraging Jim.

We need to continue to build on what works well and identify what can be improved.