Bharat and his management team are now at the Understand phase.
They consider how they’re going to gather the data.
Identify potential data sources
Develop multiple perspectives
Gather and analyse data
They decide to base their data collection on three key questions.
Given what you now know about Lean, what three questions would you ask?
When you’ve decided on your questions, go to the next page to find out what Bharat and his team think.