The management team starts by looking at the care pathway.
They break it down into four stages.
They add a fifth element – Crisis – which covers emergency situations.
Click on the labels to find out what each stage entails.
Referral entails: Receiving contact, taking initial details, signposting to other services if appropriate, assessing if a full assessment is required.
Assessment entails: Assessing need, identifying personal support networks, consider eligibility and calculating personal budget.
Care planning entails: Developing support plan that builds on personal and community support networks.
Reviewing entails: Reassessing eligibility, personal budget level and meeting of outcomes.
Crisis entails: Assessing presenting need and risk, liaising with relevant services and arranging support package in short timescale