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One of the key aspects of SSM is developing root definitions of the purposeful activity system.

There are two useful formulas.

PQR formula

P

What should the organisation do?

Q

How will it do this?

R

Why will it do this?

  • Customers
  • Actors
  • Transformational Process
  • World View
  • Owners
  • Environment
Image of person with speech bubbles

I need to develop ‘root definitions’ of the ‘purposeful activity’ system.

So I’ll draw diagrams that show different ‘worldviews’ on how the organisation achieves the expected outcomes.

I’m going to use the PQR formula for my initial interviews. I think CATWOE will be useful for checking what I find.