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Decide

Share findings and develop conclusions

Prioritise areas for improvement

Structure evaluation and feedback

Agree what will not be changed

At the Decision stage of PCSCC, Denise has several PQR diagrams. Now she needs to amalgamate the information before she makes a decision.

At her meetings she suggests a useful framework. She draws on CATWOE, another SSM tool.

Click on the document to see Denise’s model.