e-Learning: Getting to know you
We can only ensure effective personalisation and high quality care and support when we place the needs and preferences of individuals at the heart of the services we deliver. ‘Getting to know you’ is a free resource that will help you achieve excellent person-centred care and support by learning about and using one-page profiles.
All material in these resources, including text, graphics, photographs, video and audio is copyright of the Social Care Institute for Excellence (SCIE), unless otherwise stated. Use of these resources, and import of the resources into learning management systems for educational purposes, is freely permitted, but commercial use of this learning resource is not authorised unless permission is first obtained from SCIE.
Getting to know you
What does the resource cover?Open
This resource guides you through the process of completing a one-page profile for yourself, as a first step towards using one-page profiles in your work. The resource also contains video examples and written testimonies showing how one-page profiles can and have changed the lives of individuals.
Who is this resource for?Open
The resource is for everyone. If you are a personal assistant, a care and support worker, someone who cares for a family member or friend at home, or if you are a social worker or a health or social care manager, you will learn how one-page profiles can be used to improve the lives of people who use services. You’ll also find out how the profiles improve communication between people using and delivering care and support to the mutual benefit of everyone.
About the authorOpen
This resource has been created using subject expertise and source content from Helen Sanderson.
Helen Sanderson has been at the forefront of the development of person-centred thinking and planning in the UK for over fifteen years. Her PhD is on person-centred planning and organisational change and she has authored more than fifteen books on this subject area.
Helen's work on person-centred practice includes the following:
- Being the Department of Health's expert adviser on person-centred approaches to the Valuing People Support and Putting People First Teams
- Co-authoring the first Department of Health guidance on person-centred planning, and the 2010 guidance 'Personalisation through person-centred planning'
- Being the primary author of 'People, Plans and Possibilities: exploring person-centred planning' (1997), the first book on person-centred planning in the UK
Helen now leads HSA (Helen Sanderson Associates), and is Vice-Chair of the The Learning Community for Person Centered Practices.
SCIE would like to thank the individuals who have contributed their expertise and time to creating this resource:
- Andrew Cozens – Chair of the Carers Trust
- Sinead Brophy and colleagues – MySupportBroker
- Dr Fran Branfield – Co-production Network and Director, Cairn Community Partnerships
- Matt Langsford – Co-production Network
- Laura Able – Co-production Network
- Peter Feldon, Andy Tilden and Maddy Thomson – Skills for Care
- The Learning Community for Person Centered Practices (US)
- Jaimee Lewis – Think Local, Act Personal (TLAP)
- Phil and Kay Shoebridge – for their willingness to help teach other carers and people who use services by agreeing to be filmed completing Phil's profile on camera.
- Everyone at Bruce Lodge – for welcoming us into their home and place of work, and allowing us to tell their stories.
Product/script development and project management – Script City Ltd.
Programming, scripts and graphic design – Atticmedia Ltd.
Video production – Atticmedia Ltd and SCIE.
This e-Learning resource has been designed to be usable and accessible to the widest audience possible. This page lists some of the features that make the resource easier to use. If you are experiencing problems using the resource, or have any questions and comments about accessibility, please let us know.
Using the resource without a mouse
All materials have been designed to be accessible using the keyboard. Use the tab key to access navigational elements such as buttons and links. When the scroll-bar appears it is navigable using the up and down arrow keys.
Changing the appearance of the resource
You can make the text larger by using the 'Resize text’ buttons in the top right of the screen. You can also use your browser to change the font or colour of the text to suit your personal preferences. For help on how to do this, visit the BBC's My web my way website.
Accessing the resource with a screen reader
This resource is designed to be accessible using screen readers. If you experience difficulties in reading the .pdfs, Word .doc versions of the essential resources (‘Good practice guidelines’, ‘Consent form’, ‘Andrew’s one-page profile’, ‘Phil’s one-page profile’, ‘What are ‘open questions’?’ and the video transcripts) may be found in the ‘Resources’ area.
All material in these resources, including text, graphics, photographs, video and audio is copyright of the Social Care Institute for Excellence (SCIE), unless otherwise stated. Use of these resources, and import of the resources into learning management systems for educational purposes is freely permitted, but commercial use of any of SCIE’s learning resources is not authorised unless permission is first obtained in writing.
Please note these courses are provided free of charge on an ‘as seen’ basis. Although SCIE’s courses have been used over many years with almost no reported problems, SCIE cannot provide technical support for their implementation or to investigate or fix any reported technical problems, nor does it warrant that they are fully compliant with all or any technical platform.
Any known issue with an individual course is noted on the opening page of that course.
With the exception of the Safeguarding and Getting to Know You courses, SCIE’s e-learning portfolio was developed using a technology called Adobe Flash, which is not compatible with any Apple/Android platform, and may not work on any mobile device.