Phil's morning routine
Phil's injury makes his morning routine quite long. It also means he needs specialist assistance from someone who understands spinal cord injury. For this reason Phil decided not to list the personal care aspects of his morning routine in detail on his one-page profile.
In the video Kay clarifies and summarises what Phil tells her about his morning routine to confirm what’s important about it, so she can transfer this to the 'What's important to me' section of his one-page profile.