What's important to Phil?
From the morning routine and good day/bad day discussions Kay has already uncovered the importance of Phil being able to get out and about. Completing his morning routine well and in good time is the foundation for a good day.
In this video Kay adds to her notes by asking specifically about activities and people who are important. Notice how she explores the challenges Phil faces in pursuing his interests. His responses provide very useful information for the support section of his one-page profile.