Gathering information

Learning record

Date: 01 October 2016

Name:

Studied the following SCIE e-learning activity:

Gathering information

e-Learning series:Communication skills

Learning aims:

This learning object will help you understand what kinds of communication skills may assist a professional to gather information from service users and carers of all ages. This will include:

  • observation skills
  • listening skillsability to identify underlying messages and interpret non-verbal communication
  • asking questions (interviewing skills)
  • more creative ways of gathering information

Estimated online study time: 30-40 minutes