Implementing the Carers (Equal Opportunities) Act 2004

Assessment of carers - Signposting to other agencies

Key research and policy findings

Practice points

Research and policy

The practice guidance to the 'Carers and Disabled Children Act 2000' (p7 point 15) (2) outlines the necessary steps that local authorities need to take to ensure that carers are well informed about services, resources and other sources of support in their area. In the light of the 2004 Act, information will now need to include services and sources of support that enable carers to access education, training, leisure and employment.

The White Paper Our health, our care, our say gives an undertaking to establish:  'A dedicated helpline for carers [that] would offer information in the widest sense - from legal entitlements, to contact numbers for “help” groups and training, to advice on benefits.'

Ideas from practice

Practice examples are self-reported and have not been evaluated.

Useful websites