Dignity factors - Communication

Speaking to people respectfully and listening to what they have to say; ensuring clear dialogue between workers and services.

When new staff start, they always say what their name is and ask me what I like to be called. It's a small thing but I appreciate it

Communication in practice

What others are doing – Ideas you could use

These practice examples are self-reported and have not been evaluated.

Communication and dignity - key points from policy and research