A commissioner’s guide to developing and sustaining local user-led organisations
Good practice videos
This section introduces you to two videos of real-world examples. The first example is about developing a new ULO, and the second is about strengthening relationships among existing ULOs.
Key messages
- when developing a ULO, all participants need to work in partnership, with users setting the agenda
- ULOs need a robust organisational foundation, and should invest in networking and marketing
- commissioners need to champion and facilitate ULOs, and support capacity building
- honest dialogue between ULOs and the local authority is essential to establishing a successful working relationship
- ULOs can promote wider user involvement, and this involvement must be genuinely valued by the local authority.
