Responding to safeguarding concerns from housing staff: Examples from practice
Guidance for local authority social care staff
- In central Bedfordshire, social workers invite housing staff to accompany them, when appropriate, on joint visits to investigate safeguarding referrals or assess mental capacity. Housing tenancy liaison officers have attended Mental Capacity Act training; joint assessments are carried out when there are concerns affecting housing. This enables housing staff to learn more about assessments of mental capacity and enables safeguarding staff to better understand the role of housing.
- The Solihull adult safeguarding team established a multi-agency sharing information hub to address sharing information problems between housing and social services staff and concerns that low-level safeguarding issues were not being dealt with effectively. A multi-agency conference was convened to involve all housing providers in this and other new systems.
- Sutton Housing Partnership’s director of neighbourhoods was invited to present and run a development workshop for the social work practitioner’s forum in Sutton. The aim was to enable social and housing workers to understand each other’s challenges and the barriers to inter-agency working, and to identify how they can work more effectively together.
- Kirklees Council is developing ‘safeguarding champions’ in housing and social care to develop better understanding of roles and perspectives.