Definition of excellence for regulated adult social care services in England

October 2010

The Care Quality Commission (CQC) commissioned the Social Care Institute for Excellence (SCIE) to define excellence in adult social care service in England to inform the CQCs new quality information scheme for regulated adult care services. 

This is the definition itself, looking at how the four key elements of excellence – voice, choice and control; good relationships; spending time purposefully and enjoyably; and service factors – interact to produce the best possible outcomes for people who use services.

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  • A definition of excellence for regulated adult social care services in England