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SCIE Practice guide 1: Managing practice

Managing poor performance - Using a collective and open management of practice approach

As the leader of your team and responsible for practice standards, are you involving your team in standard setting?

Exercise

Ask yourself these questions:

Are you clear about your own, the agency's, the profession's expectations of:

Are you confident that these expectations are explicit and shared within the team you manage?

How do you tell your service users and carers what standards they can expect from you and your team?

Are you confident that you will be told by team members about problems and concerns regarding behaviour and standards?

Does the whole team have a stated, shared responsibility for ensuring appropriate standards of behaviour and professional practice: that is, do you collectively safe-guard the interests of your service users and carers?

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In this section

Introduction

Using a collective and open approach

Using HRD

Informal action

Using formal procedures

Poor performance

Action checklist

Misconduct

Gross misconduct

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