SCIE Practice guide 09: Dignity in care

Authors and acknowledgements

There are a number of contributors to this resource:

• The overview of selected research was written by Diana Robbins, Independent Consultant.
• The main body of the guide was written by Elaine Cass, Practice Development Manager at SCIE.
• Examples from practice were gathered and written by Angela Richardson, Programme Lead for Older People, Care Services Improvement Partnership (CSIP), South East Regional Development Centre.
• The legislation section was written by Professor Jill Manthorpe, Professor of Social Work, Director Social Care Workforce Reserch Unit, King's College, London and Helen Carr, Senior Lecturer in  Law, University  of  Kent.
• The guide was edited by Caroline Ball.

SCIE would like to thank all those who contributed to this guide. Particular thanks go to:

• Tracy Acton, Clinical Specialist Occupational Therapist, Oldham Primary Care Trust
• Sarah Balchin, Lead Nurse Clinical Developments, Portsmouth Hospitals NHS Trust
• Lesley Benham, Team Leader, Melcombe Day HospitalWeymouth Community Hospital
• Richard Berry, Policy Officer, Alzheimer's Society
• Bolton Metropolitan Council
• Suzannah Burden, Corporate & Regulatory Complaints Adviser, Commission for Social Care Inspection
• Richard Campbell, Head of Person Centred Services, Department of Health
• Steve Carney, Head of Complaints and Representations, Commission for Social Care Inspection
• Mary Casey, Joint Professional Advisor (Palliative Care), Healthcare Commission/ Commission for Social Care Inspection
• Lyn Charlton, Modern Matron, Combined Health Care, North Staffordshire
• Eileen Clark, Service Manager, Caterham Dene Community Hospital
• Ruth Clarke, Leasowes Intermediate Care Unit, Smethwick
• Paul Coleing, Policy Manager, Commission for Social Care Inspection
• Janet Crampton, Commissioning Lead for National Older People's Programme and Strategic Commissioning Lead for Care Services Improvement Partnership (North East, Yorkshire & Humber)
• Julie Dawes, Associate Director of Nursing, Southampton University Hospital NHS Trust
• Sam Debbage, Practice Development Manager, Sheffield Teaching Hospital NHS Trust
• Karen Dooley, Department of Health, Promoting Independence Workstream, Older People and Disability
• Mary Duncan, Development Worker, Manchester Alliance for Community Care
• Mervyn Eastman, Director, Better Government for Older People
• Dr Rekha Elaswarapu, Strategy Development Manager, Long-term Conditions and Older People Services, Healthcare Commission
• Mary Foster, Manager, Surrey 50+ Network, Surrey County Council
• Jan Gavin, Chief Executive, Isle of Wight Advocacy Trust
• Claire Goodchild, Regional Change Agent (Older People), Care Services Improvement Partnership, London Region
• Angie Glew, Regional Change Agent (Older People), Care Services Improvement Partnership, Eastern Region
• Judith Greening, Modern Matron, St Pancras Hospital, London
• Sue Hammond, Team Leader, Project Support Unit, Department of Health
• Maggie Harwood, Manager, East Cheshire Advocacy
• Sue Hawkins, Catering Services, Adult and Community Services, Dorset County Council
• Andrew Hindle, SHA Lead for Older People Services, NHS West Midlands Strategic Health Authority
• Vera Hirst, Chair, Age Concern Metro Rochdale, member of user/carer action forum for older people, and Champions National Service Framework subgroup
• Glynis John, Clinical Governance Facilitator, Surrey Primary Care Trust (formerly Guildford and Waverly PCT)
• Rozz Jones, Sister, ITU/Essence of Care Lead, Doncaster and Basset Law Foundation NHS Trust
• Sheila Kasaven, Modern Matron, Manchester Mental Health and Social Care Trust
• Gay Lewis, Clinical Development Facilitator, Heatherwood and Wexham Park Hospitals NHS Trust
• Dawn Llewellyn, Modern Matron, Burntwood, Lichfield & Tamworth Primary Care Trust
• Marian Long, Leasowes Intermediate Care Unit, Smethwick
• Stephen Lowe, Social Care and Quality Policy Adviser, Age Concern England
• John M. Maun, Directorate of Social Care and Health, Staffordshire County Council
• David Macauley, Plymouth PCT/Mental Health Partnership
• Alison McCree, Associate Director of Estates and Facilities, County Durham and Darlington NHS Foundation Trust
• Lyn McIntyre, Assistant Chief Nurse, Addenbrooke’s Hospital, Cambridge University Hospitals Foundation NHS Trust
• Elizabeth McLennan, Policy and Information Officer, Counsel and Care
• Veronica Monks, Policy Management Unit, Older People and Disability Division, Department of Health
• Dr David Oliver, Consultant physician, Royal Berkshire Hospital
• Hester Ormiston, Social care consultant
• Colin Owen, Senior Nurse Manager, St Pancras Hospital, London
• Professor Ian Philp, National Director for Older People, Department of Health
• Linda Playford, Nurse Consultant for Older People, Birmingham and Solihull Mental Health Trust
• Barbara Pointon, Carer and member of the Alzheimer’s Society
• Alison Pointu, Barnet Learning Disabilities Service
• Jeremy Porteus, National Lead, Housing and Telecare Networks Health & Social Care Change Agent Team, Care Service Improvement Partnership
• Jill Ruhomutally, Practice Development Nurse. Surrey and Borders Partnership NHS Trust
• George Sampson, Head of Hospitality, Methodist Homes for the Aged
• Kim Shield, Essence of Care Coordinator, Derbyshire Mental Health Services
• Sheila Sibbons, Unit Manager, Lincoln County Council
• Jane Simms, Principal Commissioning Officer, Westminster Children and Community Services Department
• Southampton City PCT
• Jon Stanley, Older People and Disability Division, Health and Care Partnerships Directorate, Department of Health
• Harriet Stephens, Lead Nurse, Practice Development, Ashford and St Peter’s NHS Trust
• Annie Stevenson, Senior Policy Adviser, Help the Aged
• Virginia Storey, Head of Policy/Senior Nursing Adviser, Commission for Social Care Inspection
• Maria Storti, Interim Operational Lead Intermediate Care, Lincolnshire PCT
• Deborah Sturdy, Senior Nurse Adviser (older people)
• Maria Storti, Interim Operational Lead Intermediate Care, Lincolnshire PCT
• Deborah Sturdy, Senior Nurse Adviser (older people)
• David Thompson, Advocacy Partners
• Deborah Thompson, Modern Matron, Nottinghamshire Healthcare NHS Trust.
• Terry Tucker, Director of Learning, Development and Hospitality, Barchester Healthcare
• Mona Van Wyk, Nursing Services, Specialist (Nursing Director), Partnership Health Group
• Rowena Vickridge, Joint Strategic Lead, Adults and Older People, Adult Care Services. Rochdale
• Sharon Waight, Service Improvement Manager, NHS South West Strategic Health Authority
• Jayne Weare, Occupational Therapy Manager, United Bristol Healthcare NHS Trust
• Sally Whitley, Development Consultant, Care Services Improvement Partnership, South East Region
• Sheila Wilkinson, Improving the Patient Experience Project Manager, University Hospital of South Manchester NHS Trust
• Toni Williams, Chief Dietician, Food Policy, United Bristol Healthcare NHS Trust
• June Williamson, Macmillan Palliative Care Support Service Coordinator, Greenwich Homecare
• Jo Woollett, Assistant Director of Services, Alzheimer’s Society

Other SCIE staff:

• Nadira Sharif, Research Analyst
• Keith Spink, Web Development Officer