SCIE Practice guide 09: Dignity in care
Dignity challenge
2. Support people with the same respect you would want for yourself or a member of your family
By this we mean:
People should be cared for in a courteous and considerate manner, ensuring time is taken to get to know people. People receiving services are helped to participate as partners in decision-making about the care and support they receive. People are encouraged and supported to take responsibility for managing their care themselves in conjunction with, when needed, care staff and other information and support services.
Dignity tests:
- Are we polite and courteous even when under pressure?
- Is our culture about caring for people and supporting them rather than being about 'doing tasks’?
- Do our policies and practices emphasise that we should always try to see things from the perspective of the person receiving services?
- Do we ensure people receiving services are not left in pain or feeling isolated or alone?
Some ideas from practice:
- Five factors of privacy at Southampton
- 'If only the experience could be different’
- Developing a privacy and dignity policy for Guildford and Waverley PCT)
- Extra Care scheme for people with dementia (Portland House, St Helens)
Other resources
Previous: Dignity challenge 1
Next: Dignity challenge 3
