SCIE Report 40: Keeping personal budgets personal: learning from the experiences of older people, people with mental health problems and their carers

Key issues

Promoting personal budgets

A consistent theme in the earlier research into individual budgets and personal budgets has been the importance of people simply knowing about their existence, and linked to this, having access to clear information in different forms and from different sources. The personal budget holders in this study emphasised the importance of raising general awareness of personal budgets, so that more people could benefit from them at an early stage in their involvement with social services. Although LA staff are central to this, primary care and hospital staff involved in hospital discharge, care agencies and third-sector organisations also have a key role in signposting people to further information and advice about personal budgets. In particular, there is a need for more active outreach to marginalised communities (such as BME communities or LGBT people), which works through trusted networks and groups to explain personal budgets and the scope they provide for setting up support which is in tune with people's relationships and cultural needs.

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  • SCIE Report 40: Keeping personal budgets personal: learning from the experiences of older people, people with mental health problems and their carers