Personalisation
Personalisation means thinking about public services and social care in a different way – starting with the person and their individual circumstances rather than the service. It affects everyone in adult care and support. Our resources help commissioners, providers, managers, frontline staff, carers and people who use services to transform and personalise care.
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Key guides, training resources and tools to measure progress.
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Use of personal budgets by people with mental health problems; personalising community mental health services.
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Personalising care for people with physical, sensory or learning disabilities.
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Older people's use of personal budgets, how to personalise care at home and in residential care.
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Personalisation and the Equality Act, age discrimination, sexual orientation and race.
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Resources to inform people working in all areas of social care about service transformation.
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How personalisation affects people who use services and their carers.
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How personal budgets are being used to give people more choice and control.
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