Client feedback and case studies
Case studies about our training
Oxfordshire County Council – Co-production support from SCIEOpen
Oxfordshire County Council commissioned SCIE to support them to understand and develop co-production. SCIE has held three half day training sessions for commissioners, engagement team staff, people who use services and carers. A final session will be held on 6th June. The sessions have worked through some difficult territory as OCC in common with other local authorities is in the midst of budget cuts. Introducing co-production in this context is especially challenging. However over the three sessions participants have worked really hard. There is now a really good shared understanding of co-production among commissioners and local residents who attended the training. More importantly there is a strong commitment to move from engagement toward co-production. The key product of the sessions is a draft road map for co-production developed by staff, users and carers. A meeting has been set up later in June to present the strategy to the lead council member for social care.
We were nervous about how to approach co-production but SCIE’s engaging and positive approach has helped us make excellent progressLisa Gregory, Head of Engagement Oxfordshire County Council
Kirklees Council – Beyond the Care Act – Asset- based Learning and Development programmeOpen
SCIE delivered training to Kirklees Council supporting staff over the Care Act. The emphasis was on behaviours and culture change and the role of champions. Now the council has commissioned SCIE to develop further learning and development. This will assist staff within adult social care teams to adopt an asset-based (or strengths- based) approach to any intervention, particularly to assessments. A strengths- based approach is one of the critical principles underpinning the Care Act, and a key element of six key behaviours identified by Kirklees which each member of staff can expect from each other when at work. SCIE worked with the council to identify priorities to ensure that the strengths-based approach is embedded throughout the organisation at all levels and in all areas.
As a result we developed the following programme of learning:
First half day session:
- Brief presentation of tools and techniques
- Exercises to understand how to apply the tools and techniques in practice
Followed by a period where staff put into practice the tools and techniques learnt.
Second half day session:
- Sharing experiences of using tools and techniques
- Conclusions and summary of do’s and don’ts
Followed by identification and collation of case studies and practice examples
The training provides participants with methodologies, tools and techniques including:
- Practical tools and techniques to undertake asset-based assessments
- Strengths based techniques including motivational interviewing
- Working positively with complex needs
- Working with people to change the mind-set of dependency.
What people have said about our training
We were nervous about how to approach co-production but SCIE’s engaging and positive approach has helped us make excellent progressLisa Gregory, Head of Engagement Oxfordshire County Council (View the case study)
The trainer was approachable, friendly and gave clarity to a difficult subject, very informative. I would be interested in further trainingCare Home Manager
Very good, the trainer knows his stuff. It would be useful to use Social Care TV in staff trainingManager
A stimulating, useful and practical courseMental Health Service Manager
You explained DOLS better than any of the other trainers I have had over the last two years!Registered Manager
Very informative, course content excellentCare Manager
Loved it, superb, loved it.Tutor and IMCA
I never once felt bored – it was very interesting, the trainer was very interesting and delivered the course content brilliantlyCare Home Manager
Well explained throughout, easy to understand, good related knowledge gainedRegistered Manager.
A lot of points are clearer in my mind. Basic knowledge has been underpinnedRegistered Nurse
Good opportunity to reflect on practice and share ideas with othersLondon Fire Brigade
Trainer was very knowledgeable and able to bring in a range of experienceLondon NHS Trust
Many thanks for making the day so interesting and relevantprivate healthcare provider
Enjoyed the day, thank youprivate care provider
Very good trainerprivate care provider