Understanding common induction

Common Induction Standard 2: Personal development

Standard 2 is divided into the following five parts:

Overview

The majority of people who work in care tend to do so because they find it rewarding and they want to make a difference. Whether you have worked in care for a long time or only recently started it is important to take time to reflect on how you practise in your role. This can be done in supervision and also by taking time to step back from your daily tasks. (This is known as reflective practice)

Standard 2 looks at your own role: whether you understand the main duties and responsibilities that are required and whether you can review how well you are doing in transferring your knowledge into practice.

The standard also involves reflective practice, which is a way of thinking about what you do on an ongoing basis. It involves thinking about your work, learning how to work more effectively and recognising how you are developing.

You can do this by getting support from people around you such as colleagues and your manager or supervisor. You can make use of formal supervision to identify opportunities to learn and make a plan for your personal development and continuing learning.

If you are employed directly to support someone in their own home, how might you seek the opportunity for supervision and think about how you would like, or need to develop?

Which CQC Essential Standards does this relate to?

  • Outcome 14: supporting workers

Competence in your own work role within the sector

This concerns being clear about the duties and responsibilities of your role and being aware of the standards you must practice to. It is important to consider how your personal attitudes, beliefs and experiences may affect the way you work. There is an agreed code of practice for social care workers. This will help you to understand your responsibilities as well as the professional boundaries that apply to your work.

Look at the following resources:

Check your understanding

  • In Standard 1 you looked at your job description. Look at it again and think about what you need to know and learn to do all the tasks involved. Think about the demands of your job – its purpose, how the tasks listed relate to that purpose and, most importantly, what it means to do the job well. Ask yourself what knowledge, skills and attitudes are required. If in doubt, ask your supervisor.
  • Write a list of all the skills, knowledge and attitudes you have thought of as necessary for your job. Are you surprised at some of these?
  • How would you explain your job to someone who had no experience of care work

Did you know?

  • There are well over a million care workers in England. They all need the same wide range of basic skills and knowledge.

Record what you have learned

  • Use the Learning Record Form to write down what you have learned and any questions you might have.

Reflective practice

Reflective practice is defined as ‘the capacity to reflect on action so as to engage in a process of continuous learning’. What this means is that you should think about your work, particularly when new situations arise, and see what you can learn. It is useful to discuss such situations with your supervisor or another experienced colleague. This will help you to give better support to the people you care for.

Look at the following resources:

  • The first two pages of Flying Start England, produced by the National Health Service (NHS). This provides an introduction to reflective practice and shows how important it is in health and social care.
  • Supervision is important as you can reflect on your work with your supervisor. SCIE Care Skillsbase: Skills check 29: Responding to Concerns and Complaints.  Think about it.
  • Here is an article from the Nursing Times. What it says applies to care workers as well as nurses.

Check your understanding

  • Imagine you don’t feel confident doing a task at work. What might make it difficult for you to ask for help? Why? What would make it easier for you to ask for help? Why?
  • Reflect on and evaluate your own performance. Identify the parts of your job that you enjoy and the parts you find difficult. How could you improve your ability as a care worker? What makes some tasks enjoyable and others less so?
  • Why is supervision important?

Did you know? 

  • Reflective practice is common to many different work roles such as teaching and nursing. It plays an important part in learning.

Record what you have learned

  • Use the Learning Record Form to write down what you have learned and any questions you might have.

Evaluating your own performance

There are certain basic skills that care and support workers need. These are: literacy, numeracy and communication skills. The aim of this section is to make sure you understand the skills you need for your role. One way to do this is to carry out the checks on the SCIE Care Skillsbase and to record what you have done. For example, do you know how to fill in a care plan? SCIE Care Skillsbase: Skills check 09: Care Plans deals with this.

Look at the following resources:

Check your understanding

  • Why are these skills so important? Write a short paragraph to explain. If you find this difficult, talk to your supervisor.

Did you know?

  • Many adults have problems with literacy and numeracy. If you are one of them, remember that you are not alone.

Record what you have learned

  • Use the Learning Record Form to write down what you have learned and any questions you might have.

Producing a personal development plan

You will need support for your personal development. Supervision is one way of getting this, as is discussion with other experienced colleagues. Your personal development plan should show what you need to learn and how this is to be done. It needs to be reviewed frequently, both by yourself and with your supervisor. A typical outline for a plan may look something like this.

What do I need to learn?  How will I learn?  How will this help at work?  Review/completion date
       
       
       

Another way of developing your skills is by listening to constructive feedback from colleagues.

Look at the following resources:

Check your understanding

  • Start your own personal development plan and share it with your supervisor.

Did you know?

  • People learn in different ways, so it is important that you are aware of the best methods for you.

Record what you have learned

  • Use the Learning Record Form to write down what you have learned and any questions you might have.

Using learning opportunities and reflective practice to contribute to personal development

It is important that you think about the learning activities you are involved in. Your organisation is likely to have a system for recording your learning. This enables inspectors to see that employees are meeting the right standards. It is also important for you to keep a record of what you have done so that you know what other areas you need to cover and when you need training to refresh your knowledge and skills.

Look at the following resources:

You will need carry out the learning activities in your plan and then evaluate the results. What new knowledge and skills have you gained? How has this improved the way you work?

Check your understanding

  • Think of a recent activity you engaged in with a person you support. Were you satisfied with their behaviour and your response? Why do you think they behaved in this way? What can you learn from this interaction (contact between you)?

Did you know?

  • Learning can be achieved in many different ways – reading, going on courses, e-learning, reflecting and talking to colleagues.

Record what you have learned

  • Use the Learning Record Form to write down what you have learned and any questions you might have.