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Complaints resources and services

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Better home care for older people

This guide is for people who use home care, their families and their carers. It describes the standard of care you should expect from a home care provider and explains what you should do if your provider is failing to deliver good care.

Cross-border placements

Guidance to assist local authorities in the UK involved in cross-border placements where an adult is being, or has been, placed by an English, Welsh or Scottish local authority or Northern Irish health and social care trust into accommodation in a different UK country.

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