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E-learning resources and services

Results 41 - 50 of 90

Interprofessional and inter-agency collaboration (IPIAC): key policy and legislation with implications for interprofessional and inter-agency collaboration (IPIAC): a timeline of examples 1968-2008

Part of e-Learning courses

One of a series of e-learning resources which explore the nature of interprofessional and inter-agency collaboration (IPIAC) and improving collaborative practice. The resource provides an interactive timeline of collaboration-related policy and legislation from 1968 to 2008. It aims to help the reader find collaboration-related examples of policy, commissioned reports and legislation in England and Wales with additional examples relating to people who use care services and to carers.

Interprofessional and inter-agency collaboration (IPIAC): building relationships, establishing trust and negotiating with other workers

Part of e-Learning courses

One of a series of e-learning resources which explore the nature of interprofessional and inter-agency collaboration (IPIAC) and improving collaborative practice. The interactive resource uses audio, video and interactive technology to explore the importance of developing effective working relationships with other practitioners in order to deliver effective services. Coverage includes making initial contact, developing relationships, trust, values, conflict, barriers, self-assessment. The skills and attitudes required and possible challenges are also included.

Communication skills: communication across cultural and social differences

Part of e-Learning courses

Culture, identity and personal beliefs have a profound impact on the content and process of communication. When people from different cultures, backgrounds or belief systems communicate, it is easy for misunderstandings to arise. This resource uses five case scenarios to provide examples of the kinds of challenges and dilemmas social workers experience as they communicate across social and cultural divides.

Communication skills: barriers to communication

Part of e-Learning courses

Through a scenario this resource enables you to explore the potential barriers to communication that can exist in your everyday work. This resource will further your understanding of how the following factors can inhibit, interrupt or confuse the communication between social workers and service users, carers and others.

Poverty, parenting and social exclusion: poverty is...

Part of e-Learning courses

Understanding the various definitions of poverty is a very complicated task, but this e-learning resource is designed to help you see beyond technical definitions and to understand how poverty changes people’s lives. After looking at formal definitions in the introduction, you will then be asked to complete the phrase - 'Poverty is...' in a number of ways. You will then watch a group of family members who have experienced or are experiencing poverty complete the phrase. You will be asked to compare your answers and reflect upon: a) the different aspects and implications of poverty and social exclusion on the day-to-day lives of families and b) how social workers may make judgements about people’s circumstances and behaviour

Managing knowledge to improve social care: social care 2.0: innovation through technology

Part of e-Learning courses

This interactive module is the last of nine modules comprising the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to explain: the term web 2.0 and its associated technologies including online social networking, micro-blogging (Twitter) and wikis; the evidence that web 2.0 tools can support user centred care; how web 2.0 tools can be used to support practice; how web 2.0 tools can be used to improve the health and experience of care service users. The estimated time to complete the module is 20-30 minutes. It comprises five sections: Introduction; Defining web 2.0; Web 2.0 in social care; Web 2.0 for you; and Conclusion, which provides a summary of main points. The module concludes with a self-assessment exercise.

Poverty, parenting and social exclusion: service user perspectives on good practice

Part of e-Learning courses

When using services, parents have reported that they encounter discriminatory attitudes from some professionals on the basis that they are poor. This e-learning resource seeks to help you understand the positive steps that can be taken to building good relationships with parents in poverty. Having first thought about what families value in professional relationships, you will then watch different family members, who have experienced or are experiencing poverty, discuss issues which they value as good practice from the point of view of people who use services. You will then be asked to look at some of the steps that families feel practitioners can take to make a positive difference in their work with a family that is living in poverty. This is followed by a conclusion and a final video message

Managing risk, minimising restraint: creating a positive culture

Part of e-Learning courses

One of a series of e-learning resources which explore the nature of managing risk and minimising restraint when working with older people in care homes. This resource explores how to create a positive culture of care to lessen the likelihood of care staff needing to use restraint; the benefits of providing learning and development opportunities that help promote a learning culture and support better decision-making about restraint; and how developing a positive physical care environment can help reduce the need for restraint. It is particularly suitable for managers and senior staff. The resource contains audio.

Communication skills: gathering information

Part of e-Learning courses

This e-learning resource uses a video scenario to help you develop your observation, listening and interviewing skills and to become more aware of your own subjectivity.  Different ways of asking questions will be considered in more depth and you will have the opportunity to try out some creative approaches to gathering information using diagrams or art-based tools.

Managing knowledge to improve social care: sharing knowledge in teams

Part of e-Learning courses

This interactive module is the fifth of nine modules comprising the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to: describe the characteristics of effective teams and the risks faced by ineffective teams; identify the different knowledge, skills and experience within a team; describe common knowledge sharing processes in teams; apply a series of strategies that may make team meetings more effective and maximise the transfer of knowledge, skills and experience across the team. The estimated time to complete the module is 20-30 minutes. It includes five sections: 1. Introduction; 2. Teams and teamwork; 3. Knowledge, skills and experience; 4. Knowledge sharing processes; 5. Conclusion (summary of the main points). The module concludes with a self-assessment exercise.

Results 41 - 50 of 90

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