Advance care planning

Part of Person-centred care

A quick guide for registered managers of care homes and home care services

Effective record keeping and ordering of medicines: a quick guide for home care managers providing medicines support

Part of Home care

A quick guide for home care managers covering two important aspects of medicines support – record keeping and checking and ordering medicines.

Discussing and planning medicines support: a quick guide for homecare managers providing medicines support

Part of Care providers – improvement support

This guide will be helpful to managers of services where it has been agreed that medicines support will be included as part of the home care service.

Better home care for older people

This guide is for people who use home care, their families and their carers. It describes the standard of care you should expect from a home care provider and explains what you should do if your provider is failing to deliver good care.

Commissioning home care for older people

This guide is aimed at health and social care commissioners of home care services for older people with complex needs.

Home care: commissioning for older people with complex needs

This film for commissioners of home care highlights the importance of commissioning good quality person-centred home care for older people with complex needs.

Avoiding unnecessary hospital admissions: the headlines

Part of Prevention and wellbeing

This film looks at the realities behind the headlines about older people and their use of hospital beds, and considers what steps could be taken to help avoid unnecessary admissions.

Quality in social care: achieving excellence in home care

In this video, we see examples of excellence in support offered to older people, people with learning disabilities and people with physical disabilities in their own homes. Focus is on the relationship between staff and the people they support because getting that right is fundamental to excellent care.

End of life care: dying at home

This video for care managers and staff highlights two services which support people to die at home – one is in Lancashire and the other is a service for the Bangladeshi and Bengali communities in London.

Making the move to delivering reablement

Part of Reablement

This At a glance briefing produced with UKHCA summarises research and practice evidence about reablement. It explains how to move from a traditional home care service to a new reablement service.