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Information management resources and services

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Managing practice

This guide provides information and knowledge to support critical thinking and methods so that first line managers can apply, adapt and develop the material to their own particular work environment, current priorities and as an aid to their own continuing professional development.

Communication skills: providing information and explaining

Part of e-Learning courses

This learning object will help you understand that effective and empowering communication in social work requires: planning and preparation; sensitivity towards the other person's expectations and concerns; accurate identification of the other person's information needs; a way of explaining that helps the person to understand the information they need.

Managing knowledge to improve social care: types of knowledge

Part of e-Learning courses

This e-learning object will help you to: understand the cycle that knowledge typically goes through; consider what knowledge sources to use and when; use the SCIE Five types of Knowledge framework in your work; make a meaningful link between different sources of knowledge; evaluate each type of knowledge.

Results 1 - 10 of 21

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