Managing knowledge to improve social care elearning

Part of e-Learning courses

This e-learning programme helps frontline social workers understand the principles and practice of knowledge management, as well as organise and manage their knowledge and information as effectively as possible.

Webinar recording: Harnessing the power of data to transform social care

Part of COVID-19: Insights and experiences from the sector

Webinar co-hosted by SCIE and Xantura about using data to transform adult social care. Includes contributions from local authority partners.

Managing practice

This guide provides information and knowledge to support critical thinking and methods so that first line managers can apply, adapt and develop the material to their own particular work environment, current priorities and as an aid to their own continuing professional development.

Communication skills: communicating in challenging situations

Part of e-Learning courses

This e-learning object will help you to understand: what is meant by the term 'challenging situations'; how to understand and work with situations involving defensive reactions and difficult life events.

Communication skills: particular communication needs

Part of e-Learning courses

This e-learning object will help you to understand: that people with particular communication needs are a large, diverse and ill-defined group; how the social model of disability highlights the barriers faced by people with particular communication needs and ways in which these might be addressed; ways to enhance communication with various groups.

Managing knowledge to improve social care: a day in the life

Part of e-Learning courses

This e-learning object describes day-to-day work contexts for knowledge in a professional practice, deciding how useful different sources of knowledge are.

Managing knowledge to improve social care: using technology to improve knowledge sharing

Part of e-Learning courses

This e-learning module: describes technologies that can support improved knowledge-sharing across your team; identifies the most appropriate technology to support everyday tasks and activities; identifies ways to make the technology work for you.

Communication skills: barriers to communication

Part of e-Learning courses

Following the completion of this e-learning object, users will have an enhanced understanding of how factors can inhibit, interrupt or confuse the communication between social workers and service users, carers and others

Managing knowledge to improve social care: social care 2.0: innovation through technology

Part of e-Learning courses

This module highlights: the term web 2.0 and its associated technologies; the evidence that web 2.0 tools can support user-centred care; how web 2.0 tools can be used to support your practice; how web 2.0 tools can be used to improve the health and experience of care of people who use services.

Communication skills: gathering information

Part of e-Learning courses

This e-learning object will help you understand what kinds of communication skills may assist a professional to gather information from service users and carers of all ages.