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Managing knowledge to improve social care: when knowledge gaps occur

Part of e-Learning courses

This interactive module is the fourth of nine modules comprising the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to explore: the impact of knowledge gaps in social care; how some of the more common gaps are caused by deficiencies in organising, managing and sharing knowledge; the knowledge audit as a process for investigating team and organisation level knowledge needs; and simple strategies by which knowledge gaps might be addressed. The estimated time to complete the module is 20-30 minutes. It includes five sections: 1. Introduction; 2. The knowledge audit; 3. The knowledge audit in practice; 4. Introducing the knowledge map; 5. Conclusion (summary of the main points). The module concludes with a self-assessment exercise.

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