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Results 1 - 10 of 22

Older people and quality of life: better life in the community

This video for older people care services and social workers, shows older people with high support needs who live in the community. They talk about what is important in their lives and how they like to be treated. It is based around the Joseph Rowntree Foundation’s A Better Life programme.

End of life care: why it is essential to coordinate care

This video looks at an innovative scheme run by the South of Tyne and Wear Palliative Care Coordinating Centre from Marie Curie’s Newcastle Hospice. The Centre offers people at the end of life a coordinated health and care package and keeps everyone involved in their care fully informed.

End of life care: why talking about death and dying matters

A personalised approach gives people moving towards the end of life a voice and influence over their care. This video for health and care staff looks at how personalised care can be achieved through the Living Well tool, which involves creating a one page profile to record a person’s needs and wishes.

End of life care: dying at home

This video for care managers and staff highlights two services which support people to die at home – one is in Lancashire and the other is a service for the Bangladeshi and Bengali communities in London.

Supporting carers: the social worker

This film for social workers and carers focuses on social worker Nicola. She introduces us to Caroline, who cares for her autistic, severely learning disabled son. Nicola demonstrates how considering the needs of both the service user and the carer can have a positive impact on the whole family.

Communication skills: communicating in challenging situations

Part of e-Learning courses

This resource looks at what we mean by the term ‘challenging situations’ and explores in particular the communication difficulties that can be encountered when people feel guarded and defensive, perhaps because they feel threatened in some way.  Using a case study you will work through some of the more advanced communication skills needed in these situations.

Results 1 - 10 of 22

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