This guide is for people who use home care, their families and their carers. It describes the standard of care you should expect from a home care provider and explains what you should do if your provider is failing to deliver good care.
Older people resources and services
Results 11 - 20 of 101
This guide explains how to achieve good oral health for people who live in care homes. It will be useful to care home managers and their staff. The guide includes an oral health assessment tool.
Who knows best? Older people's contribution to understanding and preventing avoidable hospital admissions
Part of Prevention and wellbeing
This video is based up the findings of a new study conducted by the University of Birmingham’s Health Services Management Centre and the Department of Social Policy and Social Work. Working with 104 older people and 40 local professionals, the research looked at how the older people were admitted to hospital, whether they felt this was the best place for them and what alternatives might have been explored.
Dignity in care can be promoted by providing a choice of nutritious, appetising meals, that meet the needs and choices of individuals, and support with eating where needed.This film highlights the role of good nutritional care and hydration for older people living in residential care homes
Dignity in care can be promoted by providing a choice of nutritious, appetising meals, that meet the needs and choices of individuals, and support with eating where needed. This film highlights the role of good nutritional care and hydration for older people living in their own homes.
Part of Personalisation
This short social care training video is about balancing risks and freedoms for a resident of a care home. It is aimed at frontline care staff, particularly care workers in care homes. Actors have been used in the drama.
Good communication can help people to maintain their dignity. Communication in practice can mean asking people how they prefer to be addressed and to respect their wishes; or giving people information about their care and support in advance.
This film looks at people doing normal, everyday things like catching the bus or socialising with friends.Social inclusion, in practice, means doing things such as promoting and supporting access to social networks.
This film shows practical examples, of how people with care and support needs can be supported to have choice and control; and with that, dignity in care.
A film that shows older people with high support needs who live in a care home. They talk about what is important in their lives and how they like to be treated.
Results 11 - 20 of 101