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Performance evaluation resources and services

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Managing practice

This guide provides information and knowledge to support critical thinking and methods so that first line managers can apply, adapt and develop the material to their own particular work environment, current priorities and as an aid to their own continuing professional development.

User involvement in adult safeguarding

This report is about involving people who use services in adult safeguarding. It looks at policies and practice, barriers and lessons learned from evaluating adult safeguarding processes.

A definition of excellence for regulated adult social care services in England

The Care Quality Commission (CQC) commissioned SCIE in 2010 to define excellence in adult social care services in England. This definition was developed in consultation with a range of people who provide and use care services. It also draws on of selected research and examples of quality frameworks in social care. This report provides the definition of excellence and identifies its four essential elements. Three of these relate to improvements in people's lives as a result of using the service: choice and control; good relationships; spending time purposefully and enjoyably. The fourth element relates to organisational and service factors which enable these outcomes to be achieved and sustained. CQC will use this report to help develop its new quality information system for regulated adult care services in England.

People Management

SCIE's People Management section aims to support managers, practitioners and HR professionals to improve their people management policies and practice by encouraging the sharing of ideas, problems and good practice.

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