Building rapport and establishing meaningful relationships using technology in social work

Part of Social workers and COVID-19: advice and best practice

For social workers and social care practitioners to support understanding on how to build rapport and establish relationships with the people you care for using technology.

Matching interventions and people: A decision-making tool to establish the best means of working with people

Part of Social workers and COVID-19: advice and best practice

This decision-making tool supports social workers and social care practitioners to decide the best format, or combination of formats, for a given interaction.

A radical new approach to children's social care

Part of Relationship-based social work

This webinar looked at empowering social workers and placing relationships at the heart of children's practice

Putting people at the heart of social work: lessons from the Named Social Worker Programme

Part of Named Social Worker

Lessons learned from the Named Social Worker (NSW) programme to benefit social work teams and services across the country. This guide focuses on practice and on the lessons emerging from implementation across the sites.

Peter's story: the perspective of a person supported by a named social worker

Part of Named Social Worker

Read about how the Named Social Worker initiative has supported and helped Peter, who is a 19 year old man with an autistic spectrum condition and a learning disability. From crisis point to: ‘I can't believe the change in him.’

Named Social Worker: summary of evaluation findings

Part of Named Social Worker

Summary evaluation findings from phase 2 of the Named Social Worker (NSW) programme evaluation.

Named Social Worker: findings from six pilot sites report

Part of Named Social Worker

Sets out the findings from the six sites which have been part of the Named Social Work programme during the six months from October 2016 to March 2017.

Care experienced young people

This film for young people in care and those who work with them tells the story of Colin, a care experienced young person. Colin had problems with violence and maintaining positive contact with his family. Colin built his confidence and trust in those around him after forming a strong relationship with key workers.

Teaching and learning communication skills in social work education

This knowledge review looks at how communications skills are taught in social work education and to what effect. It describes what knowledge is available, highlights the evidence that has emerged and draws practice points from the evidence.