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Social work resources and services

Results 31 - 40 of 58

Communication skills: gathering information

Part of e-Learning courses

This e-learning resource uses a video scenario to help you develop your observation, listening and interviewing skills and to become more aware of your own subjectivity.  Different ways of asking questions will be considered in more depth and you will have the opportunity to try out some creative approaches to gathering information using diagrams or art-based tools.

Managing knowledge to improve social care: sharing knowledge in teams

Part of e-Learning courses

This interactive module is the fifth of nine modules comprising the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to: describe the characteristics of effective teams and the risks faced by ineffective teams; identify the different knowledge, skills and experience within a team; describe common knowledge sharing processes in teams; apply a series of strategies that may make team meetings more effective and maximise the transfer of knowledge, skills and experience across the team. The estimated time to complete the module is 20-30 minutes. It includes five sections: 1. Introduction; 2. Teams and teamwork; 3. Knowledge, skills and experience; 4. Knowledge sharing processes; 5. Conclusion (summary of the main points). The module concludes with a self-assessment exercise.

Poverty, parenting and social exclusion: values, parenting and professional roles

Part of e-Learning courses

All of us who work with families carry into our work a whole set of beliefs and values about family life and how children should be cared for. This learning object is designed to make you aware of these personal values and how they might impact on your practice. This learning object explores the way that personal values can effect the way you deal with families and seeks to help make practitioners aware of the impact and implications that this can have. You will be asked to capture your initial thoughts relating to 3 case study images depicting different aspects of family life. Afterwards you will hear three child care professionals discussing their thoughts on each case study and the care that they would provide. After listening to these extracts you will be asked to reflect upon whether these individuals allowed their personal values and beliefs to affect the way that they responded to each case study. This is followed by a conclusion highlighting the codes of practice for child care professionals.

Managing knowledge to improve social care: knowledge beyond the team

Part of e-Learning courses

This interactive module is the seventh of nine modules comprising the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to: explore the diversity of external knowledge channels and sources, identifying some that will be of practical value in the workplace; plan approaches to defining the knowledge needed to deal with specific situations and how to find it; build a personal list of useful sources that will help identify and locate information and knowledge beyond the work team. The estimated time to complete the module is 20-30 minutes. It includes four sections: 1. A world of sources; 2. A framework for looking; 3. Choosing the right technology for the job; 4. Conclusion (summary of main points). The module concludes with a self-assessment exercise.

Managing knowledge to improve social care: when knowledge gaps occur

Part of e-Learning courses

This interactive module is the fourth of nine modules comprising the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to explore: the impact of knowledge gaps in social care; how some of the more common gaps are caused by deficiencies in organising, managing and sharing knowledge; the knowledge audit as a process for investigating team and organisation level knowledge needs; and simple strategies by which knowledge gaps might be addressed. The estimated time to complete the module is 20-30 minutes. It includes five sections: 1. Introduction; 2. The knowledge audit; 3. The knowledge audit in practice; 4. Introducing the knowledge map; 5. Conclusion (summary of the main points). The module concludes with a self-assessment exercise.

Communication skills: providing information and explaining

Part of e-Learning courses

This e-learning resource uses a video scenario to help you develop your observation, listening and interviewing skills and to become more aware of your own subjectivity.  Different ways of asking questions will be considered in more depth and you will have the opportunity to try out some creative approaches to gathering information using diagrams or art-based tools.

Managing knowledge to improve social care: how do I organise my knowledge?

Part of e-Learning courses

This interactive module is the third of nine modules that comprise the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to explore: how to identify the different stages of the knowledge cycle; different ways in which knowledge may be organised and accessed including their strengths and weaknesses; the practical consequences of poor organisation of knowledge; the best methods for organising core resources used by social care practitioners; how to assess the advantages and disadvantages of current approaches to local knowledge organisation. The estimated time to complete the module is 20-30 minutes. It includes four sections: 1. Introduction; 2. Case study; 3. Principles of organisation; 4. Conclusion (summary of the main points). The module concludes with a self-assessment exercise.

Managing knowledge to improve social care: types of knowledge

Part of e-Learning courses

This interactive module is the second of nine modules that comprise the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to explore how social care practitioners begin to understand the cycle that knowledge typically goes through; the factors to bear in mind when considering what knowledge sources to use and when; using the SCIE Five types of knowledge framework; making a meaningful link between different sources of knowledge and the type of knowledge that they contain; evaluating each of the types of knowledge for problems that are likely to arise. The estimated time to complete the module is 20-30 minutes. It includes four sections: 1. Knowledge and practice; 2. Five types of knowledge (1); 3. Five types of knowledge (2); 4. Conclusion (summary of the main points). The module concludes with a self-assessment exercise.

Results 31 - 40 of 58

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