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Staff-user relationships resources and services

Results 1 - 10 of 12

Promoting wellbeing and positive identity for a child or young person who is looked after

Part of Looked after children

A quick guide to help social workers and social care practitioners to support children or young people who are looked after, to promote wellbeing and positive identity. The guide highlights the importance of enabling a strong sense of identity, positive relationships, and an understanding of a child or young person's early experiences. The guide covers trauma and disadvantage, friendships, relationships and wellbeing, and life story work and meaningful caring relationships with trained, skilful practitioners. The content is based on the NICE guideline on 'Looked after children and young people.' The quick guide is available as a pdf and as an interactive web resource.

Self-neglect policy and practice: key research messages

Part of Self-neglect

This briefing highlights key findings from research which looked at learning from policies and practices that have produced positive outcomes in self-neglect work. The original research drew on a survey 53 local authorities and a series of in-depth interviews with 20 managers, 42 practitioners in adult social care and in safeguarding, and 29 people who use services. The findings identify factors that make self-neglect services more effective and organisational arrangements that could best help self-neglect work. Interviews of people who use services, practitioners and managers looked at: causes of self-neglect, accepting help, the experience and impact of self-neglect. Five areas which were most frequently identified as making a positive difference to self-neglect in practice were: the importance of relationships, 'finding' the person, legal literacy, creative interventions and effective multi-agency working. It concludes that the heart of self-neglect practice is a balance of knowing the person; being, in showing personal and professional qualities of respect; and doing, in the sense of balancing hands-on and hands-off approaches. The briefing is intended for people who use services, carers, non-specialist workers and the general public.

Older people and quality of life: better life in the community

This video for older people care services and social workers, shows older people with high support needs who live in the community. They talk about what is important in their lives and how they like to be treated. It is based around the Joseph Rowntree Foundation’s A Better Life programme.

Quality in social care: achieving excellence in home care

In this video, we see examples of excellence in support offered to older people, people with learning disabilities and people with physical disabilities in their own homes. Focus is on the relationship between staff and the people they support because getting that right is fundamental to excellent care.

Results 1 - 10 of 12

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