A film that shows older people with high support needs who live in a care home. They talk about what is important in their lives and how they like to be treated.
Staff-user relationships resources and services
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A film that shows older people with high support needs who live in the community. They talk about what is important in their lives and how they like to be treated.
GP services for older people: a guide for care home managers. This guide supports partnership working between care home staff and GPs to improve access for residents to good medical services.
In this film professionals and people who use services look at how excellence can be achieved in home care settings.
Following a regional review of residential child care in 2007, the five health and social care (HSC) Trusts in Northern Ireland introduced 'therapeutic approaches' in a number of children's homes and in the regional secure units. The approaches were used to help staff understand how trauma effects children and young people. This report gives the results of an evaluation of these approaches. The five approaches evaluated were Sanctuary, CARE (Children and Residential Experiences), Social pedagogy, ARC (Attachment, Self-regulation and Competency) and MAP (Model of Attachment Practice). The evaluation looked at the evidence for each of the chosen models and explored their similarities and differences. It also gathered the experiences of key stakeholders – including managers, staff and young people – of using the models and their effects. The report also gives the results of an analysis of the patterns in reporting untoward incidents. Staff reported that the training did improve their practice and young people noticed a improved 'atmosphere'. The report is available as a pdf document and online resource.
At a glance 58: Therapeutic approaches to social work in residential child care settings
This film shows how children's homes in Northern Ireland have introduced training in ‘therapeutic approaches' for their residential child care staff. The approaches help staff to have a better understanding of how children's experiences affect them, to consider their emotional needs and foster resilience
Part of Personalisation
Part of our new series on personalisation for professionals, this briefing summarises the implications of the personalisation agenda for personal assistants (PAs).
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