User participation resources and services

User involvement in adult safeguarding

This report is about involving people who use services in adult safeguarding. It looks at policies and practice, barriers and lessons learned from evaluating adult safeguarding processes.

'We are more than our story': service user and carer participation in social work education

Part of Co-production

This report draws on the views of service users and carers from the Social Work Education Participation (SWEP) website steering group and members of the General Social Care Council (GSCC) Visitors group who inspect social work programmes with GSCC inspectors.

Principles of participation

This film for social care commissioners and people who use services explores how service user and carer participation has become an important part of how adult social care services are developed and delivered. It highlights the jigsaw model of participation: Culture, Structure, Practice and Review.

Refugees and asylum seekers

This film for care managers and workers who come into contact with asylum seekers and refugees is the story of Azeldin, a Libyan who came to Britain as an asylum seeker. The film shows work being done to support and advise asylum seekers and refugees.

Being heard and getting support

This video for young people’s care services shows how principles about listening to young people and supervising foster carers of the NICE/SCIE guidance are working in practice. A case study highlights how professional supervision for foster carers can make a real impact on the care they offer.

Safeguarding adults: teaching people to protect themselves

This video shows how training for people with learning disabilities can help them to protect themselves from abuse. They are helped to recognise it and to understand that they can and should say no. The training has been adapted for older people, people with physical disabilities and people who misuse substances.

Managing knowledge to improve social care: social care 2.0: innovation through technology

Part of e-Learning courses

This interactive module is the last of nine modules comprising the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to explain: the term web 2.0 and its associated technologies including online social networking, micro-blogging (Twitter) and wikis; the evidence that web 2.0 tools can support user centred care; how web 2.0 tools can be used to support practice; how web 2.0 tools can be used to improve the health and experience of care service users. The estimated time to complete the module is 20-30 minutes. It comprises five sections: Introduction; Defining web 2.0; Web 2.0 in social care; Web 2.0 for you; and Conclusion, which provides a summary of main points. The module concludes with a self-assessment exercise.

SCIE resources and services