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Knowledge management resources and services

Results 1 - 10 of 15

Managing knowledge to improve social care: a day in the life

Part of e-Learning courses

This interactive module is the first of nine modules that comprise the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to explore how social care practitioners use knowledge in their day-to-day work lives, including: day-to-day contexts in which they encounter a need to use various sources of knowledge; different sources and features of knowledge that contribute to professional practice; constraints and uncertainties with regard to information and knowledge used on a daily basis; making an initial decision about how useful and how reliable different sources of knowledge are; and recognising that the usefulness of sources is determined by the context in which they are to be used. The estimated time to complete the module is 20-30 minutes. It includes three sections: 1. Introduction; 2. A day in the life (knowledge management in daily working life); 3. Conclusion (summary of the main points). The module concludes with a self-assessment exercise.

Managing knowledge to improve social care: using technology to improve knowledge sharing

Part of e-Learning courses

This interactive module is the sixth of nine modules comprising the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to: describe a range of technologies that can support improved knowledge-sharing across the team; identify and demonstrate the most appropriate technology to support everyday tasks and activities; identify ways to make the technology work for the user and not the other way round. The estimated time to complete the module is 20-30 minutes. It includes four sections: 1. Introduction; 2. The technology landscape; 3. Choosing the right technology for the job; 4. Making the best use of technology. The module concludes with a self-assessment exercise.

Managing knowledge to improve social care: social care 2.0: innovation through technology

Part of e-Learning courses

This interactive module is the last of nine modules comprising the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to explain: the term web 2.0 and its associated technologies including online social networking, micro-blogging (Twitter) and wikis; the evidence that web 2.0 tools can support user centred care; how web 2.0 tools can be used to support practice; how web 2.0 tools can be used to improve the health and experience of care service users. The estimated time to complete the module is 20-30 minutes. It comprises five sections: Introduction; Defining web 2.0; Web 2.0 in social care; Web 2.0 for you; and Conclusion, which provides a summary of main points. The module concludes with a self-assessment exercise.

Managing knowledge to improve social care: sharing knowledge in teams

Part of e-Learning courses

This interactive module is the fifth of nine modules comprising the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to: describe the characteristics of effective teams and the risks faced by ineffective teams; identify the different knowledge, skills and experience within a team; describe common knowledge sharing processes in teams; apply a series of strategies that may make team meetings more effective and maximise the transfer of knowledge, skills and experience across the team. The estimated time to complete the module is 20-30 minutes. It includes five sections: 1. Introduction; 2. Teams and teamwork; 3. Knowledge, skills and experience; 4. Knowledge sharing processes; 5. Conclusion (summary of the main points). The module concludes with a self-assessment exercise.

Managing knowledge to improve social care: knowledge beyond the team

Part of e-Learning courses

This interactive module is the seventh of nine modules comprising the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to: explore the diversity of external knowledge channels and sources, identifying some that will be of practical value in the workplace; plan approaches to defining the knowledge needed to deal with specific situations and how to find it; build a personal list of useful sources that will help identify and locate information and knowledge beyond the work team. The estimated time to complete the module is 20-30 minutes. It includes four sections: 1. A world of sources; 2. A framework for looking; 3. Choosing the right technology for the job; 4. Conclusion (summary of main points). The module concludes with a self-assessment exercise.

Managing knowledge to improve social care: when knowledge gaps occur

Part of e-Learning courses

This interactive module is the fourth of nine modules comprising the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to explore: the impact of knowledge gaps in social care; how some of the more common gaps are caused by deficiencies in organising, managing and sharing knowledge; the knowledge audit as a process for investigating team and organisation level knowledge needs; and simple strategies by which knowledge gaps might be addressed. The estimated time to complete the module is 20-30 minutes. It includes five sections: 1. Introduction; 2. The knowledge audit; 3. The knowledge audit in practice; 4. Introducing the knowledge map; 5. Conclusion (summary of the main points). The module concludes with a self-assessment exercise.

Managing knowledge to improve social care: how do I organise my knowledge?

Part of e-Learning courses

This interactive module is the third of nine modules that comprise the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to explore: how to identify the different stages of the knowledge cycle; different ways in which knowledge may be organised and accessed including their strengths and weaknesses; the practical consequences of poor organisation of knowledge; the best methods for organising core resources used by social care practitioners; how to assess the advantages and disadvantages of current approaches to local knowledge organisation. The estimated time to complete the module is 20-30 minutes. It includes four sections: 1. Introduction; 2. Case study; 3. Principles of organisation; 4. Conclusion (summary of the main points). The module concludes with a self-assessment exercise.

Managing knowledge to improve social care: types of knowledge

Part of e-Learning courses

This interactive module is the second of nine modules that comprise the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to explore how social care practitioners begin to understand the cycle that knowledge typically goes through; the factors to bear in mind when considering what knowledge sources to use and when; using the SCIE Five types of knowledge framework; making a meaningful link between different sources of knowledge and the type of knowledge that they contain; evaluating each of the types of knowledge for problems that are likely to arise. The estimated time to complete the module is 20-30 minutes. It includes four sections: 1. Knowledge and practice; 2. Five types of knowledge (1); 3. Five types of knowledge (2); 4. Conclusion (summary of the main points). The module concludes with a self-assessment exercise.

Managing knowledge to improve social care: knowledge is our business

Part of e-Learning courses

This interactive module is the eighth of nine modules comprising the e-learning resource ‘Managing knowledge to improve social care’. It uses video and audio to: explain why sharing knowledge and experience makes the whole organisation more effective; highlight the risks organisations take if they ignore the need to share knowledge; identify the conditions (including culture) that enable sharing in organisations; illustrate how to assess a specific organisation and its culture from a knowledge sharing perspective; demonstrate how to apply some practical techniques for sharing knowledge at work. The estimated time to complete the module is 20-30 minutes. It includes five sections: 1. Introduction; 2. Sharing knowledge; 3. Knowledge sharing cultures; 4. Making a difference.; 5. Conclusion (summary of main points). The module concludes with a self-assessment exercise.

Results 1 - 10 of 15

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