Older people, personalisation resources and services

Improving personalisation in care homes

An action planning tool to help managers and owners of care homes for older people to build a shared understanding of what personalisation means and plan practical improvements to make your care home more personalised.

Personalisation briefing: implications for residential care homes

Part of Personalisation

This At a glance summary examines how residential care homes can engage with local communities and 'live and breathe' a culture that promotes personalised services.

Person-centred care for older people in care homes

This resource summarises information, advice and guidance to support care home owners and managers delivering person-centred care for older people in residential care and nursing homes.

Better life for older people with high support needs: the role of social care

This briefing summarises the seven challenges set out by the Joseph Rowntree Foundation’s (JRF) A Better Life programme which will help older people with high support needs achieve a better quality of life. It identifies key SCIE resources that will support people working in social care address each of the challenges in their practice and relationships with older people with high support needs and achieve the overall aim of supporting choice, control and quality in their lives. The challenges cover: encouraging positive images of ageing; taking a person centred approach to care; encouraging importance of meaningful relationships; treating older people as equal stakeholders in their care and support services; allowing older people with high support needs to make decisions; and being open to innovative and new approaches of providing care and support.

Fair access to care services (FACS): prioritising eligibility for care and support

Fair Access to Care Services: a guide about prioritising eligibility for care and support

Personalisation for older people: supported housing

Part of Personalisation

Social care training video showing how personalisation can work for older people living in purpose-built supported accommodation.

Personalisation for older people: residential care

Part of Personalisation

This film for social care and care home commissioners and staff, is introduced by the manager of a residential care home for older people with dementia who talks about the importance of understanding the individual, their interests, background and personal history to maintain dignity and wellbeing.

The mental health and wellbeing of elders in black and minority ethnic communities: working together for mental wellbeing

This film for adults and mental health teams, social workers and managers shows how language and cultural barriers and lack of information can make it difficult to access services for the Chinese community in Barnet – and what is being done to address this.

Personalisation for older people: living at home

Part of Personalisation

This video for social care commissioners and staff, people who use services and personal assistants shows Anne MacFarlane, an older disabled woman and disability rights campaigner. She talks about accessible transport, independent living and dignity. Personalisation is about being able to do the ordinary.

What is personalisation?

Part of Personalisation

This video for social care commissioners and staff shows people with experience of personalised services describing the impact that personalisation has had on their lives. It also looks at what personalisation means for social care workers.